Does TrustCall PBX Offer an Effective IVR System for Small Businesses?

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I need an IVR solution that can help direct callers to the correct department without manual intervention. Has anyone used TrustCall PBX in the UK for this purpose? I would also like to know if the platform includes PBX, PABX, call forwarding, and softphone capabilities. A professional UK phone number is also important for building credibility with customers.